Dear JMX,
I am writing as a very satisfied customer. This past summer I found your website and was drawn to an image of a beautiful Mission style executive desk. My husband and I have been looking for a special desk for some time now and I was grateful for the very pleasant and efficient customer service your company provided.
I especially want to compliment your contractor who delivered the furniture. Gary was nothing short of amazing. He responded to my phone messages immediately, worked hard to match our schedule for a convenient delivery time, and was always pleasant and gracious, and delivered the desk in perfect condition. His assistant Gilbert also was very kind and helpful. Working with them made the entire experience of purchasing this piece of furniture even more positive. Having had multiple disappointments with delivery companies, I was deeply grateful to have such a positive encounter and urge you to continue to using his services.
The desk is a work of art. Its beautiful construction and lovely cherry shade brings us daily joy. Please convey my deep gratitude to the woodworker for his work and let him know that I will treasure this desk always.
Thank you again for providing us with excellent customer service and a beautiful piece of solid wood furniture. Kind regards.
Susan Burch and Ian Sutherland ( DC )
10/15/2007