Joan had a slight problem with the finish on her saddle bar stools. We sent our shipper back to pick them up for her, and she writes...
Garry Blevins has just picked up our collection of stools. He is a great asset to your outfit - polite, timely and thoughtful! If it is at all possible, we'd appreciated him delivering our revamped stools.
Later, Joan writes...
Just a quick note to say stools arrived via Garry last week, and we have been enjoying them ever since. They are lovely, and thank you (and Garry) so much for the speedy turn around time. We'll be sure and deal with you people again. The true test of a company is how they can correct those inevitable errors that do happen.
Joan Ricci ( CT )
10/25/2006