Curious what it's like to receive your DutchCrafters American Made Furniture? Let our customers tell you themselves! Below are the very latest DutchCrafters customer reviews.
PS: Look at how many people remember their sales or service team member by name! We're proud of the relationships we develop with our customer family. Why don't you join us?
Friends - Our wine rack arrived and it complements the room fantastically. The order was filled earlier than estimated and delivered ahead of schedule by Kevin, who was gracious in accommodating a change of drop off location because of recent snows. We are so pleased, we wish we didn't have a full house of furniture so we could order more pieces! Thanks, Gary
Jennifer, Thank you for the message. I have been out of town for business, but my wife said the package was delivered 2 days ago (Tu 2/2). She opened it and said it was an oak shelf. I will put it in the bookcase when I get back home. I appreciate your customer service. Given the flat rate shipping and the quality of the furniture, my wife and I were thinking it was too bad we didn't buy more. Regards, Rodney
Received my furniture today! Kevin set it up wonderfully. It is so beautiful I can't stop running my hands over it. We could have put a shelf over the laptop space will send pic separately) but oh well, more air for the computer. It's so wonderful and so well made and beautiful!!!! The grandkids love it too. Thanks to all who made it possible.
I just wanted to take a minute to say thank you for the gorgeous furniture you made for me. I am sorry if I was a neurotic customer but I was terrified that your company wouldn't be legit and that I was sending so much money to an online retailer … honestly, I wasn't at peace until they were delivered … But, obviously you are legit and the furniture is beautiful! My son was so surprised by the secret access to the wardrobe, and we think it will make an amazing heirloom. Thank you for helping us make our vision for that piece come to life. We have been able to send him to Narnia! Sincerely, Tedia ***Note: The "Narnia" wardrobe was customized to include doors that open outwards in the back of the unit. This allowed access to the open area under her staircase as a small playroom for her child. This was a special request to resemble the wardrobe in the book "The Lion, the witch and the wardrobe". This was a fun piece for us!"
Hi Kari-Jo, We received the furniture today. It is beautiful! Bunny L.
Jennifer, I cannot thank you enough. I have forwarded this to my daughter to choose the cushions. She has two little ones so it may take her a day or two to respond. Please provide me with your corporate address and who I would send a letter to. It is rare these days for someone to go above and behind to help a customer. I am so very grateful. I will definitely be sending business your way. Best, Susan Bennett
Jennifer! They are beautiful… Thank you so much, Wendy
Dear Ashley We are so happy with our new dining room table and chairs. They surpassed our expectations. The quality and workmanship are outstanding. We hope to place another order with you soon. You helped us very much and you are so knowledgable and professional. I have attached two pictures of the table and chairs. With our thanks Lydia and Yorke F
Hi Kari-Jo- Wanted to let you know that our furniture was delivered Wednesday by a very nice guy named Emery from Minnesota who knows you. Everything went very smoothly and the tiger wood is beautiful. Thanks for all your help! If you could use the same person to deliver the bed we ordered (Cheng is the name it is under...scheduled to deliver in March) we'd really appreciate that. Thanks again! Michael M.
Hi Jennifer, My tables and bench arrived today in good shape. Just wanted to say - Thanks! - for some really beautiful furniture... :) -Jay
Kari-Jo, Regarding order id 71040, I had left a message on your voicemail this afternoon. Delivery was made in the early evening. I am glad they made the effort to deliver it today rather than tomorrow. No problems in setting up the bookcases and chest of drawers. The furniture looks very well made. There is no comparison in quality and appearance with the ones we had before. One bookcase is still useable, so I listed it on Craigslist for free. I am amazed at how many other bookcases from the same retailer are being listed for free. Rodney S.
I've purchased a number of items over the years - recently the Keystone Versailles Euro Sleigh bed and a pair of matching side tables - wonderful, excellent quality, customer service is awesome. Packing and shipping quality is over the top. Never a scratch on any piece! The packing is a work of art!
Hello Jennifer! Just wanted to say the Anniversary/Christmas/New Year present arrived today!😊 Thank you so much, it is gorgeous, looks right at home in the 100+ year old house. Take care and a very happy new year! Rich and Karen
Hi Linse! We love the new chairs!!! They were very easy to put together and are very comfortable. Happy New Year!