Curious what it's like to receive your DutchCrafters American Made Furniture? Let our customers tell you themselves! Below are the very latest DutchCrafters customer reviews.
PS: Look at how many people remember their sales or service team member by name! We're proud of the relationships we develop with our customer family. Why don't you join us?
I just wanted to let you know the chest arrived (FedEx came at the exact end of their four-hour window). I opened the box all up and inspected it and everything's fine. It looks beautiful.
So nice of you to write, You are one-of-a-kind! Thank you for taking care of us!
I am attaching a photo of the entertainment center that took so much reworking, and that is magnificent!
You are not kidding about the fit of that end table, the speaker is humongous! The workmanship is undeniably grand!
I am so glad I didn't hesitate when I found the Dutchcrafter's site. These things will last a lifetime! And they are beautiful!
Thanks once again.
Very happy with product and service.
Yes I got it and worked beautiful. Thanks for tracking it down for me and the follow up. Great customer service, hope I can save up and order some more pieces from you, just gorgeous!
Just a quick note to let you all know that my husband and I absolutely LOVE our new dining room table and chairs. The quality and workmanship appear to be first-rate. We are impressed by how solid the table and chairs are, as well as the little details such as the use of beveled edges everywhere. The chairs are solid, and quite comfortable with the leather seats.
We purchased two leaves and two extra chairs to allow us to seat more people, but for everyday use, we will use the setup as shown in the picture.
We had anticipated having everything arrive in multiple boxes, but much to our surprise, everything was carefully wrapped and taped in blankets--not a single scratch or ding to be found, and no added waste for our recycle bin.
The delivery people were wonderful, arriving exactly when they told us they would. They were very courteous, and assembled the table inside our home--no fuss, no mess!
Admittedly, we were more than a little hesitant about paying for our order before it was delivered, as we’ve had problems in the past with people not performing as promised.
As it turned out, DutchCrafters performed as promised.
We just received our couch today, ahead of schedule. It is even more beautiful then it looked on your web site. We could not be more pleased. No more “throw away” furniture for us. This lovely piece will be an heirloom. Also, your delivery person was friendly and professional. He was delightful.
Tina & Brian
We’re so excited with the new bed; it looks great and blends nicely with the existing bedroom furniture.
Thanks again for all of your assistance.
Hi Lauren –
I’ve just completed the survey that was emailed and it reminded me to send you the images of the new benches in the Court House.
They are perfect and I’m so glad we went with the distressed time-worn black finish. It complements the room [Bedford's 1787 Court House] and highlights the wrought iron hardware.
Happy Summer to you all!
WOW! We are s-o-o-o enjoying our squirrel feeder, and so are the squirrels and wild birds! We are very pleased with the quality of the feeder, both the material and the workmanship. Excellently done. I cannot say how much we appreciate the customer service we received from DutchCrafters. We will definitely recommend your products every chance we get to everyone.
We are very happy with our last order from DutchCrafters and are considering ordering a few more pieces!
As always, Thanks!
Hi Erin, our DutchCrafters furniture has arrived and it looks great. Thank you so much!
Jennifer, the replacement arrived late Saturday and we used it on Sunday. Thank you, it is much better. Your company really cares about it’s customers. Here is the table and the two super comfy chairs that I purchased through your company. I can’t say enough good things about the furniture's beauty and comfort. Thank you for making real USA made quality items for the home. It’s been a pleasure,
We have received our Amish Lincoln Entertainment Center with Side Bookcases and couldn't be more thrilled! Our order included a long list of special modifications, ending up with a center measuring 150" wide by 94" tall out of solid Walnut. It completely lived up to the website pictures of lovely trim and detailing.
Lauren was a joy to work with, even though it took me months to decide what we wanted. I had never before ordered such a piece, sight-unseen, online. I am extremely picky, and was very nervous about how it would turn out. It was shipped cross-country to Oregon, and arrived in perfect condition. Even the movers were terrific! They stayed with us, setting it up until we were completely satisfied. It took an extra month to construct their masterpiece, but it was certainly worth it.
Thank you so much, DutchCrafters! I mean every word of it!
I just wanted to express how happy I am with my purchase with you. Savannah, you were amazing to work with and you stayed on top of my order. Every time I called in with questions, Shannon never made me to feel like it was a bother and was eager to help or direct me to you. Even the delivery was amazing.The table is beautiful and I am so happy with it. I am terrible with Email, but I wanted to say thank you. I will be mailing you photographs of my table. Tell Leon and your team thank you for everything.
Many thanks for the good work you and the Dutchcrafters team did getting the table to me. Enclosed are samples of photos showing how well your oak able fits in my home. Be sure to tell Leon I appreciate all he did.
Best Regards, Roger H
Finally getting around to pictures. Hard to get an angle that shows everything. Thanks again for your assistance (and everyone at DutchCrafters).
finally got a picture of Agnes with her new rocking chair. hope one picture tells the story; she couldn't be happier and is apparently getting many complements on the new addition to her room.
i was not there, but was in contact with the shipper throughout the process and the final delivery apparently went very smoothly.
Love my new bed!
For some time I had been interested in a particular style of chair for reading in my bedroom. As I did find it in one store it was way too expensive to consider. Sunday of Labor Day Weekend I started thinking about the chair and did some searching on the Internet. I don’t know what exactly I entered but the Dutchcrafters website popped up with a picture of the type of chair I was interested in. I made note of the site planning to get back to it in the future. Well, the future was the next day, Labor Day. I checked out the various options of wood and leather, composed an e-mail with some questions. Also I noted there was a Labor Day Special of a couple of hundred off and the option to make a partial payment when ordering. I sent the e-mail expecting to hear back in a couple of days. I heard back in a few minutes which was a surprise. A few more e-mails went back and forth, I thought about it over night, and ordered the next day requesting some samples of leather and wood which arrived by the end of week. The difficult part was deciding which combination to select as several would have been great for the room I had in mind for the chair. I chose Red Oak OCS110 for the Wood and London Tan for the Leather. The chair being custom made took a while. It arrived in January. The truck driver was in contact with me a couple weeks before and arranged his cross country delivery to fit my availability. Knowing the chair was heavy I had some help lined up but when the driver arrived he and I had no trouble getting it off the truck. He waited as I unwrapped it and check it over not leaving until I was completely satisfied.
The whole experience went very well. The selection of wood and leather was quite extensive. The quick and informative response to questions was very satisfying. But most important the chair is comfortable and looks very nice with quality construction. It was a great choice of chair and manufacturer. I highly recommend Dutchcrafters.
I wanted to let you know I received my hope chest Saturday and I'm completely and totally in love with it!! From the way it was packaged and delivered by fed ex to the beautiful wood and craftmanship of the piece. It exceeded my expectations! It's something I will always treasure.
Lauren, I want to tell you how pleased we are with the Computer Armoire Desk. It is a beautiful piece of furniture. Better yet, the customization to add drawers is just what we expected. The doors close and everything gets hidden away.
The delivery shipper was very accommodating to our schedule and took great care with the piece.
Thank you to all who designed and built the piece.
Worth the wait!
After several weeks, my butcher block island arrived. Quality of workmanship was/is superb. The drawer panel had a minor scratch and the deliver man insisted on taking this single piece back for repair and repainting, and I have total faith it will be perfect. Would definitely use the company again. (Both furniture building and delivery)
I just wanted to let you know that our table and chairs arrived this morning, and they are wonderful! Everything is beautiful and perfect! The delivery driver was a real pro, and he called me in advance to make an appointment. Everything went perfectly and we couldn't be happier with every bit of your product and service. Thank you so much!
Yay! Looks beautiful
Thank you for your help in customizing my chair order for the dining area in my home. The six chairs were delivered today in great shape, and they look perfect in both my dining and breakfast bar areas for my kitchen. The style fits the room style, and the custom fabric ties the chairs in with my other seating pieces very well.
I appreciate your help and love the design and craftsmanship. Please pass on my thanks to those who made them for me.
I've attached a picture to show you how well they finish off the room.
Great looking furniture! The table is especially gorgeous!
I contacted Dutchcrafters for modern Amish-made solid wood chairs and benches for our existing dining room table after Dutchcrafter furniture specialist, Kaili, earned our trust through knowledge and competency.
Previous research confirmed Dutchcrafters.com's excellent pricing. I customized the chairs online by clicking menu options for desired features, and Kaili quickly responded to all matters of detail raised.
Kaili also communicated with the shop that made the benches to arrange customization (larger width, shorter length). We further discussed stain/color options, and Kaili swiftly sent wood swatches to consider after I emailed photos of our dining room table shown in various lighting. Careful delivery brought the end result pictured here, we are thrilled, thank you!
**The table was not made by DutchCrafters, the customer ordered our chairs and benches to complete her set. They are walnut wood stained in OCS-103 MX***
We received the most beautiful piece of furniture I’ve ever seen. What a great experience. Looking forward to doing business again soon!
I adore my table! Thank you!
While searching for a specific product for our home, I discovered the DutchCrafters website. This website had the exact product I wanted, but I had several questions concerning the product.
I contacted DutchCrafters via email per contact information on their website with specific questions. My requests were immediately addressed by one of their personnel service representatives, Shannon.
She specifically contacted their productions team with my questions and I received answers to my questions about the product I wished to purchase.
Shannon recontacted me on several occasions, each time addressing my concerns and also advised me when the product I was interested in went on sale! Although my order was small in dollars and cents, it was important to me and I appreciated greatly the promptness, thoroughness, professional way my questions were met.
I presently display the products I ordered and they are of excellent quality. I highly recommend DuchCrafters and their products.
Thank you for the excellent service!
Just received my desk from you guys and it is beautiful. As promised, here is a shot of that outrageous desk you guys made me. Shall be calling on you in future for new furniture.
Absolutely beautiful furniture- great customer service- very impressed with delivery company- will definitely buy from you again if I need more furniture- thank you for such a wonderful product!
My furniture is beautiful and I love it. DutchCrafters had the best prices around and was great to work with when getting samples and ordering my breakfast nook and table. There were a couple of very small problems with the furniture from the furniture maker, but DutchCrafters answered immediately and took care of the problem. I will definitely order from them again.
My Entertainment Center came out BEAUTIFULLY!!
I love it and I will be sure to tell everyone who built this fine piece of furniture.
Our new table and chairs were delivered today and look great! Thank you for your help and assistance! We greatly appreciate it!
I wanted to thank you so much for the beautiful Amish hutch you built for me. It’s one of the most beautiful and well made pieces I have ever had. It was wrapped and packaged so well it took us awhile to unwrap it so I could take a look. We will be moving later this year and building a new house. This hutch will be one of my prized possessions!
My Amish made furniture arrived today!
I HAVE NEVER EVER EVER EVER seen any piece of furniture SO AWESOME!!!! AHHHHHHHHH!!!!!
It is . . . simply DIVINE!
I collect antiques - and none of them are built like this!!!! It is like IRON. And I can move me some furniture. I could never move this! They will have to bury me with it and use the headboard as my Tombstone! LOL I will never give it up, never!
Thank you, thank you, thank all the Wood Crafters who created these beautiful pieces! They belong in a museum!!!!!
Sincerely a FAN,
A. Guinevere K
Our Dutchcrafters furniture has arrived and I just want you to know we are overwhelmed with it’s beauty. It’s such quality furniture! If there is a way for you to forward this message to the craftsmen please do. We couldn't have asked for anything more beautiful!
DutchCrafters Amish Furniture! I bought my desk from there a year ago. They hand made what I wanted, with the wood I wanted (kind of to match the floor - which is Australian cypress, so I had to get a close match) put on the stain I wanted. It is an L shape, so there is a lot of room. Sit here about 14 hours a day doing ministry work. Never a dull moment, and today I have a bit of free time to come to FB. Funny that we crossed here. I rarely come to FB except for a morning post. Enjoy your job. It is a beautiful place you're at!
I would like to take this opportunity to share my recent experience with your exceptional DutchCrafters' representative, Shannon, and your brilliant woodshop team, by acknowledging how grateful I am for their help and how much their assistance means to me.
On December 8th I contacted Dutchcrafters to determine if your company could build a custom support base for a slider I had purchased from you when I first purchased my home many years ago. While the original 'Heart Seat' was in beautiful condition (see attached pic), the chain support base had completely rotted and had been discarded.
What made this slider 'irreplaceable' and very special to me was that my son - who passed 5 years ago - and I used to sit on it, talking and spending special time together in our garden.
Although I had tried, I was unable to find anyone locally who would rebuild the support base so I could put the slider back in the garden where it belongs. My call to DutchCrafters was a last ditch effort to see if there was any chance your company could help me.
It was such a blessing when Shannon picked up my call! From the moment we connected until the order was shipped, Shannon showed extraordinary care, commitment, sensitivity, and unrelenting follow-through to do EVERYTHING IN HER POWER to help make my request happen.
Not only did she and your woodshop team work together to go above and beyond 'standard business practice', they took great care to identify the specs, measurements, and hardware needed for them to rebuild - and for me to reassemble - the 'off-site' slider with ease!!
What was most reassuring was that, Shannon communicated and kept me 'in the loop' at all times during the process to ensure my confidence and that the accuracy of information needed to do so was successful!
While there was a glitch when I received and assembled the slider, as a result of Shannon's previous detailed emails with me, the issue was resolved immediately and my beautiful slider is back in my garden giving me great comfort!
It is poignantly clear to me, that Shannon is not only an outstanding representative and valuable asset to your company, she is a very special and caring person!
Thank you for taking the time to read my testimonial. I look forward to ordering from Shannon and being her very happy and loyal customer for years to come ;)
Peace and Blessings,
I had been on the search for quality-made, sturdy, all-wood chairs for a couple years, searching the ends of the Internet and countless stores (including the well-known, behemoth North Carolina furniture dealers) with no luck. Either I didn’t like the style, the craftsmanship, or the price. I stumbled on Dutch Crafters and kept coming back to peruse the site. I then found some chairs I really liked, but I wasn’t a huge fan of purchasing an item that I wasn’t able to test out beforehand. After all, a lot of time is spent sitting at our kitchen table, and I wanted chairs that would last not just years, but decades. I wanted chairs like the ones I grew up with: heirloom chairs that had taken years of beatings and still looked great and functioned well.
Dutch Crafters assuaged all my concerns. They took the time to answer all my questions and offer suggestions (thank you, Kaili!). They made the process super easy. I couldn’t decide on a stain finish and wood, so they sent me samples (super fast!), so I could see them in my house.
When the chairs came, they exceeded all my expectations. These are heavy (i.e., kids can’t knock them over), well-finished (i.e., kids can’t easily destroy them) things of beauty. They serve every purpose I needed and more. Whoever said you can’t have nice things when you have little ones clearly has never heard of Dutch Crafters!
5 stars with working with dutchcrafters. Customer service (you) was off that charts great and I felt confident in my choices due to the excellent help in making my decisions. I bought this lighthouse for a surprise Christmas gift and my husband loved it. Great quality! We have it down by our lake and love how unique and substantial it is.
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