Curious what it's like to receive your DutchCrafters American Made Furniture? Let our customers tell you themselves! Below are the very latest DutchCrafters customer reviews. PS: Look at how many people remember their sales or service team member by name! We're proud of the relationships we develop with our customer family. Why don't you join us?
Hi Derek, A week ago I called you in a bind. We had a big family party coming up and our multi-leaf table extension had broken. I found an extension on Amazon, but they said it wouldn't arrive until a week after the party. In desperation, I decided to call the manufacturer and they connected me to you. You made a number of calls about it and called me back several times to verify that the extension I needed was in stock. Then you worked out expediting the shipping to make sure it arrived in time for the party on Sunday. I just wanted you to know that it arrived last night. I will get it installed tonight. Thank you so very much for going the extra mile to make that happen. It saved my life! (And my marriage!!) We are grateful. Could you please forward this email to your supervisor so that they know what an asset you are to the company? I will recommend you to my friends and associates. Thanks again, Jeff P
Everyone gives me a compliment about my table. I love this table but most importantly my picky husband loves it as well. It feels cozy and it's such an inspiration for me. I hate cooking but just spreading my meals and feeling like I'm eating in a diner does it for me. Thank you Dutchcrafters
Hi Savannah, Our chairs arrived and they are perfect! Exceptional craftmanship through and through. Please pass along our gratitude to the craftsman! We are so pleased with chairs, they are beautiful as you can see. The craftsmanship is superb, not a single flaw or scratch! Our best, Tara
Hi Jennifer... I sent before & after photos to you today and wrote an email with each email, but when I looked at the sent file it looked like only the photos came through, at least I hope they did! But...I wanted to thank you for your help and exceptional customer service skills in helping us receive the headboard for this beautiful bed set so we could finally get it put together and use it! The craftsmanship of this bed frame is beautiful and we love the finished product very much! Again, thank you for all of your help! You are a true asset to the DutchCrafters Company and we hope those who work with you know this! If we can possibly let your upper management know this about you with surveys, or you can forward this email, please let us know because they should know what a gem they have in you working for them!! Fondly, Toni & Randy
Savannah, My order was delivered today and I could not be more pleased. Holland delivery was on time, and neither the package contents nor the package itself were damaged. The way the chairs were arranged in the container was impeccable. Assembly of the Adirondack chair and footrest was well engineered for consumer simplicity. It is obvious that Luxcraft knows high quality craftsmanship. I look forward to enjoying these pieces for a long time and will be recommending this product and your company to my family and friends. I hope your company and Luxcraft continue to maintain this high standard of customer service and product craftsmanship for appreciative consumers like myself. It has been a pleasure doing business with you both.
Received my chair on Weds, 8/2. Jake was very nice and helpful. I am sitting in it as I write this email and I love it. I couldn't be happier with my purchase. David G.
Kari Jo, Yes it is over. I received the replacement wardrobe today in perfect condition and it was exactly what I ordered. Your delivery service driver - "Daniel" - communicated well with me about his arrival. He was very professional in the delivery and pickup of the returned wardrobe. I want to thank you and the others involved with this long, sometimes confusing transaction. Again, Thank you and your organization for this successful transaction. Gary H.
Just a note to let you know that our special ordered Pine Chest arrived, as scheduled, last Monday early afternoon. It was in perfect shape and condition. Fantastic craftsmanship! Thanks again, Ryan for your efforts on our behalf and your patience in getting all the details worked out for us. John and Merlene D
The craftsmanship of these stools is superb. We cannot be more delighted with the finished product.
Thank you, Jennifer. I received the lateral file cabinet that you replaced for me. Thank you very much. It is perfect. I am happy to work with such a responsible company, and plan to order from you again. Thanks again, Judy
Hi Jennifer, Yes the arbor arrived yesterday. Unfortunately, I couldn't find the instructions on how to assemble it. I printed a picture of the finished arbor from your website and will attempt to assemble it. Doesn't look terribly complicated to do so. The arbor looks like a fine piece of craftsmanship and can't wait to put it together. Your help was instrumental in achieving a happy satisfied customer with DutchCrafters. Sincerely, Mark
Ms. Koshes - Please extend my thanks to the delivery team, who did a wonderful job this am, promptly setting up everything. And kudos please to the craftsmen who made the furniture, lovely workmanship to last a lifetime. 😊 I appreciate the continuous updates which you all provided me along the way about payment, and delivery. It was worth the wait! Sincerely, Deborah H.
Hi Heather, Thanks for asking! Yes, we recieved the rails about a week ago. My husband put the new ones on and they look marvelous! We are thrilled with our dutchcrafters furniture and have let all our friends and family know this. We will be happy for a long, long time : ) Thanks for taking time to ask! Patricia M.
I hope everyone at Dutchcrafters is as good at their jobs as you are, Jen. I really mean that. Customer Service is a tough business and you handle it beautifully. Thanks for all your help. Kathy
These chairs are beautiful!!! The craftsmanship is beyond compare!!! The quality of wood, the color , the comfort and the shipping.... I can not say how thrilled I am with my new dinning chairs. I am so glad to have found you. Thanks to you and your Artist, Mary ------- Mary ordered our Amish Bow Back Bent Fiddle Slot Dining Chairs - these chairs were ordered in the Oak Wood and finished in OCS 101 S-2 stain and they were made with the regular wood scoot seats. **Chairs shown are Oak Wood with the OCS 101 Stain.**
We’re so excited to get our new Polywood Furniture just before summer! We absolutely love how everything turned out and can’t believe how comfortable all the seating is! Thanks to the DutchCrafters Staff, who were amazing to work with from beginning to end. Receiving color samples in the mail made it so much easier to make a decision. They also did a wonderful job walking us through all the options to be sure we didn’t miss a thing and all of our products would match! Looking forward to many summers relaxing in our new Polywood Furniture! Thanks! Abe
Our whole office absolutely LOVES our new conference tables and buffet. Thank you to the DutchCrafters staff for helping us from start to finish with the selection process! Receiving the wood stain samples in the mail made the decision so much easier. The customized sizes help make the conference table fit perfectly in our space! We are so pleased with our new office furniture! Thank you DutchCrafters Amish Furniture! Abe ***Note: The Carson Buffet shown in the actual photo on the left was customized to the customer's specifications.***
Hi Ryan, I received my grandfather clock this week. It's absolutely gorgeous and flawless. The solid wood and attention to detail make it look so much nicer than other brands I considered that cost two or three times as much as this one. The pictures online don't do it justice. Also, it blends perfectly with all of the furniture I have order from dutchcrafters in the past. Thank you so much for helping me customize it. Karen
Thank you all for the great job on our bed! We just received it and have it assembled. It went together perfect and it looks fantastic in our log home! Thank you again for the great service and quality of the product! Very sincerely, David and Carol
Jennifer, I have attached the pictures of the wheelbarrow with the picture of my 2 dogs, Gizmo and Billie Bo. I will send more pictures later of the smaller wheelbarrow as well with the beautiful mare and foal. The artist truly captured both my dogs. Gizmo is always sniffing the flowers and Billie Bo loves his t-shirts and sweaters. Words can't express my happiness at the way my dogs were portrayed and my gratitude to the artist. Thanks to him my dogs will live forever in a way. He made a wheelbarrow into a family heirloom. Trish
My chair was delivered this morning---super nice quality and now I sit higher up, will save my shoulder when working at my desk. Thanks, Mercedes P.
Hi , yesterday, my beautiful French country kitchen island was delivered. It is even more beautiful that I expected, thank you for your fine craftsmanship. Pam W.
Finally, I received my Walnut rocker and magazine stand yesterday. And, even after the long wait it was worth it! Both items are absolutely beautiful. So much better than trying to visualize a photo. Thanks. Dave M.
Hi Samantha, My wife and I LOVE our new swing. We really appreciate your courteous help and the timely delivery. Thank you very, very much. Ray and Barbara --------------- Ray and Barbara ordered our Amish Pine Wood Traditional English Porch Swing - they got the 5' size in the white paint.
We love our new hall bench!! It is beautiful and wonderfully made!! Jay and Kristi
Hi Maribel, I hope you find these pics helpful! The lighting is difficult in this room. Happy Friday! Jenn **This customer ordered this set of chairs to match their existing table. They are our product number 4494 in Cherry wood with custom dimensions and features. They also opted for a custom stain match to the color of their table.**
Good morning Alyssa, thank you for all the assistance and feedback you provided me regarding my order. The shipment arrived without damage. The craftsmanship of the cedar chest is amazing. My wife absolutely loves it! Again, thank you. Very kind regards, Louis E
Jennifer- Thank you sooooo much, I just LOVE this cabinet. Last weekend I put my grandmothers dishes in it and they are perfect together! It is a very special set of dishes, lots of family meals... Already shopping for a table and chairs to coordinate....☺ I love your options with the leaves stored in the table! Julia
Thanks we received and its beautiful!! Michelle F.
Hi Kari-Jo... Just wanted to let you know the chairs arrived today and everything looks great. The stain match to the table I built is perfect. Here they are all set up and ready for use... Was nice working with you and Kaity on this order, and the delivery guys were great too. Thanks again. -Craig D.
Dear Kari-Jo, We took delivery of the 6 oak chairs and everything looks good. Thank you very much for fine quality, workmanship, and problem-free delivery. Thanks again for your help. Bill R.
Alyssa Here is a picture of my new desk. I am extremely happy with it. Thanks for your help. Thomas H.
Hi Jennifer, Thank you so much for sending the package of beautiful products! It was very much appreciated. Thanks also how you handled the correction of my table and chair. I love my pieces and will certainly buy from you again when I am in need of furniture! I'm having my kitchen and floors redone and told my contractor that they have to be designed around my table, because it's going to be here for life! Thanks again, Gina
Jennifer,🌸 I was just dusting our beautiful furniture, and I was reminded that I hadn't thanked you for the furniture polishes, and the adorable, (and delicious smelling!) soap. You have helped make our business with DutchCrafters even more pleasant! Thank you, thank you, thank you!!! Lana
Hi Alyssa, The coop went together very easily; the most time-consuming component was laying the shingles. I am quite pleased with the quality of the coop and my selection of Dutch Crafters. My friends think the coop is the "cutest thing ever." The girls are moving in next weekend; the walk-in run is on the way. Thanks much for your assistance. Regards, Leigh
Alyssa: The bar stools arrived about 8:30 this evening. They are simply gorgeous. Thank Lonnie and Ryan again for us, very personable and professional young men. Gerald and Pamela S.
Kari-Jo We received the bed, everything looks great. I will install it tomorrow. Thanks Bill & Patti R.
Jennifer- Here are some photos of this fabulous entertainment center in cherry. I will take a few at night to maybe eliminate refection. Joe
Jennifer, The mirror arrived safely yesterday afternoon, and we got it installed in the evening with no problems. Thanks for packing it so carefully, and for all you have done. It set is SO lovely, and the beveled glass makes it perfect! Thank You, Thank You!!! Lana
Kari-Jo! Please let everyone know. Not only am I pleased with the quality, but the packing was done perfectly as was the shipping! Such a pleasant experience to work with you all! Greetings, Paivikki B.
Received it this morning. Lonnie of Beiler Transport was very professional, helpful, & courteous. Thank you! I hope my husband will love it when he comes home! Chung-Hae C.
Hi Jennifer. I wanted to send some pictures of our new desk! It is absolutely beautiful! Our carpenter saw it and loves it said it was amazing and beautiful. Everyone who has seen it says it is beautiful! I have been sending pictures to everyone. We can't wait to get our next piece of furniture from you!!!! Ps. The delivery men were great as well. Very courteous and careful with our desk. Thank you!!!! Jenn and Dan
I received the hardware Monday. Thank you for the service! The wheelbarrow is going to be a center piece for the Easter garden display! It arrived just in time! Sincerely, N.K.
Thank you so much Savannah... It looks beautiful! Thank you again so very much for all your care & attention!!!
Hi Alyssa- Our entryway halltree and chair arrived on Wednesday 3/29. They are both beautiful and look so craftsman-y in our entryway and office. Beautiful craftsmanship is evident on both items. Thank you for delivering furniture that is exactly as wonderful as promised! Becky C
Alyssa, Just a note to follow up after the delivery of our coffee table; btw, have already filled out the review questionnaire. The table is beautiful, and just right in our mix of Craftsman, Greene & Greene and Japanese living room (sounds really weird, but those styles suit each other beautifully). We are VERY happy with it: perfect color, lots of lovely ray flake showing, solid beautiful wood with great construction. Even the delivery guys were great: they brought it in and unwrapped it for my inspection (I didn’t ask) even though they probably should have stopped at the front door. As I hoped, the table has semi-Asian lines – we really love that style. As you requested, attached are a couple of photos of the table in the living room. It’s a 31’ room facing north, so is never very bright, but hope this gives you a feel for the table’s new home. The house itself is from 1922 and fairly formal, so everything is pretty mixed up. Thanks again for all your help. I will hope to be able to purchase more DutchCrafters’ pieces in the future. Best regards, Jill
Thanks Kari -Jo, The furniture arrived in perfect condition and is beautiful. I wrote a good review of my experience. Thanks to the DC team. Regards, Stephen A.
Thank you, Jennifer, for the update. We are blessed to now be moved into our new second home. I had the freedom to choose furniture lines that met my design needs with little regard to budget. My choices included Ethan Allen, Bernhardt, Stickley, etc. By far, my favorite furniture is yours. Even Stickley could learn from DutchCrafters how to make a durable finish that will withstand even the slightest pressures. Please share with your Crafters how very pleased I am with the quality they are creating. All the best, Carey H
Just received the furniture. It's even more beautiful than I expected. Love it!! The delivery was smooth and on time. Thanks!! Richard F.
Just wanted to let you know how very pleased we are with the gun cabinet. It is beautiful and exactly what we wanted. All of Jim's guns fit, except it would have been better if the front of the barrel retainers had been open. The delivery driver was wonderful. Thank you for a wonderful product and delivery experience. Beth and Jim S.
This has been the best experience I have EVER had with a retailer and delivery. I would high recommend this company and Swartzentruber Trucking rocks. So caring of your merchandise and top notch customer service. Thank you, thank you. Hope to do business again. Jeanne L
Hello Jennifer- I just wanted to tell you that the gun cabinet arrived and it is perfect. The quality, the color, everything. Thank you for your assistance! Reiner
Just wanted to show some pictures of the lighthouse set up. Please let everyone know how pleased we are with it and how stunning it makes our front yard!! Thanks Jerry &Laurie
We couldn't be happier with our table delivered today! It is honestly one of the most beautiful tables we've ever laid eyes on! Thank you, thank you for a job VERY well done!
Hi Jennifer Table was delivered today. What a difference it looks wonderful. Thank you for your help. And big shoutout to Dutchcrafters for standing behind product. Looking forward to doing more business with you. Mark & Holly
Alyssa - Bench arrived yesterday. It is beautiful and the finish is a perfect match for my Stickley bookcase. Thank you for all your help and advice in the process of getting the order just right. Mary K
Lisa, The chairs arrived today… Amazing! Also, please allow me to thank you and your team for delivering these so quickly. You all went out of your way and it was much appreciated. Thank you, John G
Alyssa- I just wanted to follow up on our order. It arrived last Saturday morning and is in great shape and gorgeous. I've attached a picture. Thank for your help coordinating the delivery. -Evan Brady
Dear Jennifer, The table was delivered this evening. Thank you for making everything right. It is beautiful, and exactly what we ordered. You can see how important getting a table with the right dimensions was critical, especially since the refrigerator is just to the right. It's a small kitchen in a modest '60s ranch house. Also, the color scheme was meant to make the pedestal blend in with the floor and match the color of the appliances. (We went retro by staying with white.) The delivery guys (Jake and Noah) were excellent and everything went smoothly. We won't hesitate to order from DutchCrafters in the future, should we need more quality furniture. Thanks! Sincerely, Alfred Grateful for Life
Lisa, The benches arrived today and I LOVE them! They are perfect, thank you! I will keep my fingers crossed that your company comes up with a vertical stand in the Polywood! Thanks Susan V
Hello Jennifer, Dual Tilt out cabinet was delivered this morning. Looks great. They delivery guys were great, they called saying they were running early and asked if they could delivery about a half hour early. Was great. Thanks so much. Douglas
Dear Regan: I wanted to let you know that my son's oak glider rocker arrived this month probably on Feb. 13th as he lives at Fircrest Center and I was not there when it arrived. I saw it for the first time on February 18th. It is absolutely beautiful and a work of art. I wish I knew the name of the person who built my son's glider rocker so I could write him/her a personal thank you...any chance that is provided? It should last him the rest of his life.The work order was 94343. Was this rocker made in Ohio by the Amish or in Pennsylvania by the Amish? Again, my deepest appreciation for such beautiful work by a wonderful craftsman that my son will enjoy for years to come. Thank you ever so much for facilitating the creating, building, and arranging the delivery of this beautiful handmade glider rocker. Sincerely, Sunne
Alyssa, I finally got the gun cabinet inside the house and placed. Everything looks good. The color is what we wanted, I will send the wood samples back to you by mail in the next couple days. The glass is clean and was packaged well. It looks to be solid work. Thank you for the beautiful furniture. Jody Please see attached pictures
Hello Alyssa, We received our bench today and I wanted to tell you how much we like it! It is exactly what we wanted. Thank you so much!Here are some pics. We placed it in our piano room. As you can see it gets plenty of sunlight. The cherry wood will develop a great hue. I am amazed how well the cherry boards were matched for the bench. Again thanks. It was a very good buying experience. Will use you again for future furniture purchases. Dennis Nardella Dennis N
Hello - Just wanted to let you know we received the chairs today — and they are beautiful. I’m very happy with the quality and service from DutchCrafters. Thank you so much for making this a pleasant experience. Best Steve
Love, love. Loving it. Looks like it was made just to fit that corner. Cleared off our messy dining table from papers etc. And haven't forgotten to send a pic. I have a sticky to do so. Lol. Delivery and pick up went well Thanks for asking, and all your help. I feel like we're pen pals of some sort lol.
Good Morning Alyssa, I love love love my table and my chairs. The chairs will be finished it's upholstery in 3 weeks. I'll definitely send you the final product. Please tell the wood shop thank you for me for making such a beautiful and priceless piece. I get compliments every time someone comes into my house. ***please note: this Manhattan Trestle table was customized to have the skirting line up with the edge of the table. It was made in Walnut wood with OCS-230 Onyx stain***
Hi Alyssa, We received the bar stools this morning. We are very happy with them. Thank you for all you time in getting the stain correct.
Dear Jennifer, Sorry it has taken me a while to get back to you. The coffee table is finished and it looks fantastic! Thank you for going above and beyond the call of duty! Very much appreciated. Sincerely, Stephanie
Hi Jennifer, The new bed just arrived, and I'm happy to say it's gorgeous! So far from what I can tell, it's perfect and correct. I'm attaching a picture of the bed, assembled with mattress and everything! It looks stunning. Very quality and worth the wait. Also, I appreciate the builder accommodating a change in the headboard height. As you can see in the photo, the ceiling comes down so low we can't put anything higher there. Thank you so much! Tara
Hi Jennifer, Wanted to thank you for the note, the furniture cleaner samples and the lovely soap which all arrived yesterday in the regular mail. We also received the stain and the varnish as well later in the day via UPS! Thanks so much for all of your attention, understanding, and wonderfully prompt customer service. Again, thanks a million for everything! Ann & Larry
I received my order for this bed yesterday. So So beautiful. Much more beautiful than I imagined. The service that received from DutchCrafters, the price, to the driver that delivered my headboard, all so wonderful. I'm happier than I can say! Looks good in my bed room. Thank you Carralena D.
One Happy Customer!
We are enjoying the pantry cabinet and the two chairs that came last week. And we really like the delivery crew that delivered them. Please use Heather on any future orders to our Tacoma residence :-) David B.
Hello Natalie. We just wanted to tell you that the 2 CD cabinets and the Pie Safe are just prefect. We are really happy with them. We were surprised to receive them so soon. It turned out that we didn’t need the extra shelf because the pie safe is deep enough to hold regular notebooks. That was a surprise. And because notebooks are tall, the shelf was unneeded. This is really actually a good thing, aside from wasting an otherwise good shelf. The other reason we didn’t need the extra shelf is that the top shelf of the pie safe is reduced in height by the overhang of the front of the cabinet. You can’t really use the entire height like in a regular bookcase. Just FYI in case someone else wonders about getting extra shelves. If a person had all DVD cases and small paperback books, then they could use extra shelves. That’s probably more information than you wanted. Thanks so much. It was a pleasure dealing with you. Sincerely, Jean B.
Good morning Natalie, Just thought I'd touch base to let you know my table arrives yesterday...and I couldn't be happier! Everything about it is perfection. Even the underside of the table has been finished, which I didn't expect! Thanks for all your assistance and patience with my order! I look forward to enjoying it for years to come! Take care, Lisa
Received the cabinet. Handled well, no damage. Very pleased with the cabinet, color, and finish. Looking forward to many years of enjoyment. Exactly what we were expecting. Thanks.
Kari-Jo, We have our table, it is set up and working well. We have had it filled with loving family for three events and all is well. Thanks so much for your help over the past months. Please pass on our thanks to Jennifer. Don S.
The wagon came today!!!! It is gorgeous! I love it!!
