Here at DutchCrafters we understand that our customers are concerned about their personal information that is collected and how it is used. We believe that our customers’ personal information is their private property and are committed to protecting it. We respect our customers’ privacy and the importance of the information and confidence they entrust to us. Below is a detailed description on the information that we collect from our customers and how we use that information.
Collecting Information about Our Customers
When you purchase from DutchCrafters, we only collect the personal information that we need to serve you, such as your name, address, phone number and email. We also maintain a record of our customers’ purchases.
Using Information about Our Customers
We use our customers’ contact information to communicate with them to address specific questions, provide updates on delivery and tracking information, etc. This is necessary in order to complete and service the order. We may also email customers with discounts, informing customers on new products and updates to our website. Customers can opt out of our promotional emails at any time.
Our Satisfied Customers’ Feedback
We may post messages that customers send us expressing their satisfaction with our products. With these messages, we normally include the customer’s name, state, and the date of the message. No other personal information is shared.
The products that customers put in their wishlists cannot be viewed by DutchCrafters furniture specialists until a customer starts working with that specialist. At that time, access is granted to the furniture specialist to be able to assist the customer with their selections.
DutchCrafters is an all general audience site. We do not collect personal information from children under the age of 13 and take all necessary precautions to protect the safety and privacy of children. Children under the age of 13 should ask their parents before providing information to anyone online.
Secure Internet Purchasing
Customers can shop and purchase on our websites with assurance, knowing that we’ve taken the security and safety measures to keep customer’s personal contact information safe. All of our customer information is safely and securely stored. We maintain PCI Compliance at all times. When you click to submit the payment, the payment information is encrypted using 128-bit SSL technology. When the authorization process is complete, you’ll receive an approval or decline response. When you order over the telephone with one of our furniture specialists, we do not store any credit card data in plain text format. We also accept payments by check or money order for our customers that prefer this option.
We welcome customers’ feedback and questions on our privacy policies or website. Please contact us via mail at the address below, email us at email@example.com or call us at 1-866-272-6773.
3709 N. Lockwood Ridge Rd.
Sarasota, FL 34234