Category: CEO Jim Miller

DutchCrafters Amish Furniture Named Five Years in a Row for Furniture Today’s Best Places to Work

Aspen Foltz 21/10/2025

Sarasota, Fla. – DutchCrafters Amish Furniture, the leading retailer of American-made Amish furniture at www.dutchcrafters.com, has been recognized for the fifth consecutive year as one of Furniture Today’s Best Places to Work in Furniture. The annual program highlights companies in the furniture industry that excel in providing outstanding workplace environments. Recognition is based on a comprehensive evaluation conducted by Furniture Today and Best Companies Group (BCG), which assesses employer practices and employee feedback across several… DutchCrafters Amish Furniture Named Five Years in a Row for Furniture Today’s Best Places to Work

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Case Study in Customer Experience

Debra Gingerich 09/07/2025

DutchCrafters, the leading brand of Amish furniture at www.dutchcrafters.com, achieved a remarkable 2024 Net Promoter Score (NPS) of 80, significantly exceeding industry benchmarks, by implementing a customer-centric strategy that overcame the unique challenges of selling handcrafted, made-to-order furniture online. This case study explores the strategies and initiatives that have propelled DutchCrafters to this level of customer loyalty and satisfaction. Background: DutchCrafters started like most online retailers at the forefront of ecommerce, housed in the founders’… Case Study in Customer Experience

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DutchCrafters Named LuxCraft Top 5 Dealer of the Year

Aspen Foltz 28/03/2025

SARASOTA, Fla. — DutchCrafters, the leading retailer of Amish furniture at www.dutchcrafters.com, has been named a 2024 Dealer of the Year by LuxCraft, an Amish manufacturer of high-quality outdoor furniture. The honor was announced at LuxCraft’s annual dealer conference and is awarded to the top five dealers with the highest sales volume from the previous year. DutchCrafters ranked No. 5 for 2024, rising from No. 7 in 2023. “We’re proud to receive this recognition from… DutchCrafters Named LuxCraft Top 5 Dealer of the Year

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Doug Tuck Awarded DutchCrafters’ President’s Award

Aspen Foltz 18/02/2025

SARASOTA, Fla. – Business Director Doug Tuck was honored with the prestigious President’s Award for 2024 at DutchCrafters’ annual awards ceremony. The President’s Award recognizes individuals whose contributions have had a profound and lasting impact on DutchCrafters, the leading retailer of Amish furniture at www.dutchcrafters.com. Recognizing exceptional character, commitment, hard work, and results since 2017, the President’s Award is the highest staff honor within the company. This is Tuck’s second time receiving the award due… Doug Tuck Awarded DutchCrafters’ President’s Award

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Seth Carter Wins DutchCrafters’ Prestigious President’s Award

Debra Gingerich 18/03/2024

CEO Jim Miller presented the 2023 President’s Award at DutchCrafters’ annual employee awards celebration to Seth Carter, product management and ecommerce manager. The President’s Award is the gold medal of staff awards given by DutchCrafters, the leading retailer of Amish furniture at www.dutchcrafters.com. The recipient of this honor is chosen for demonstrating value to DutchCrafters by contributing to the company’s vision for delivering excellence. Special consideration includes leadership beyond the job description, strategically analyzing and… Seth Carter Wins DutchCrafters’ Prestigious President’s Award

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DutchCrafters Given Empowering Women Award

Debra Gingerich 20/12/2023

Furniture Today has given JMX Brands, also known as DutchCrafters, the Empowering Women award. The leading retailer of Amish furniture at www.dutchcrafters.com was selected by Furniture Today’s editorial team as a company that has made tangible efforts and documented results in supporting and elevating women in the home furnishing industry. This was the first year for this award. DutchCrafters’ efforts to create an equitable and supportive work environment for women have paid off. Half of… DutchCrafters Given Empowering Women Award

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DutchCrafters Director of Stores and Fulfillment Kari-Jo Koshes Chosen for 2023 Furniture Today’s 40 Under 40 Award

Debra Gingerich 11/07/2023

Sarasota, Fla. / Alpharetta, Ga. — DutchCrafters Amish Furniture Director of Stores and Fulfillment Kari-Jo Koshes, DBA, was chosen for Furniture Today’s 2023 40 Under 40 award winners. The awards are given to 40 up-and-coming furniture industry leaders under the age of 40, recognizing them for their career achievements and industry involvement. “I appreciate the opportunities for growth and leadership skills that DutchCrafters has made possible for me, and I thank my mentor, CEO Jim… DutchCrafters Director of Stores and Fulfillment Kari-Jo Koshes Chosen for 2023 Furniture Today’s 40 Under 40 Award

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DutchCrafters Amish Furniture launches Designer Trade Program

Debra Gingerich 20/06/2023

Sarasota, Fla. /Alpharetta, Ga.— DutchCrafters, the leading retailer of Amish furniture at dutchcrafters.com, recently launched its Designer Trade Program to help designers offer clients exceptional service and maximized value. The program makes it easy for designers to select and order DutchCrafters furniture for their clients while providing a 2% to 4% commission, a 10% discount, and business recognition on social media platforms. The interior designers and decorators in the Designer Trade Program are supported by… DutchCrafters Amish Furniture launches Designer Trade Program

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DutchCrafters Amish Furniture promotes Heather Anderson to Showroom Operations Manager

Debra Gingerich 15/06/2023

Sarasota, Fla./Alpharetta, Ga.—Heather Anderson has been promoted to Showroom Operations Manager with DutchCrafters Amish Furniture, the leading retailer of Amish furniture and home décor at DutchCrafters.com. Anderson joined the company in April 2021 as Showroom Manager in Sarasota. “Heather brought a lot of retail management experience to her role, and her skill set translated well to her work at DutchCrafters,” said Kari-Jo Koshes, director of stores and fulfillment. “Heather grew from Sarasota Showroom Manager to… DutchCrafters Amish Furniture promotes Heather Anderson to Showroom Operations Manager

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DutchCrafters receives Top 5 Dealer Award from Urban Barnwood Furniture

Debra Gingerich 09/06/2023

Sarasota, Fla. – DutchCrafters, the leading retailer of Amish furniture at www.dutchcrafters.com, has been named a Top 5 Dealer by Urban Barnwood Furniture two years in a row, for 2021 and 2022. Jonathan Fell, sales manager with Urban Barnwood Furniture, traveled from Ohio to the DutchCrafters Sarasota Showroom to present the Top 5 Award, along with a gift, to Vice President Linse Miller. Alpharetta showroom staff also took part in the award presentation online. “We… DutchCrafters receives Top 5 Dealer Award from Urban Barnwood Furniture

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