Everyone was just wonderful. Very nice furniture, good quality.

All of the staff I came in contact with were very professional, personable and a delight to work with. My furniture specialist, Judy was an absolute pleasure to work with. My customer care specialist, Lafe was also a complete professional. Thank you for allowing both of them to be a part of my customer experience!

Very nice delivery guys and communicated well before arrival. Exactly as ordered.

Bookshelves are well made and look great. No defects that I could find. The emails kept me informed about the delivery process which was helpful. I missed the email regarding the actual day my bookshelves were being delivered because I was coming home from Florida. They were delivered and I wasn’t home. The delivery people did a great job. They wrapped the shelves and protected them by putting them on my front porch. They did a great job. The supervisor of the delivery people called me to make sure everything was good with the delivery because I wasn’t home. That was much appreciated. I am thankful for what they did. I am pleased with my overall experience. The bookshelves look very nice and are what I expected. Thanks again to the delivery people for their extra care.

We ordered three bookshelves, two with the light Asbury stain and one in Michael's cherry. Upon delivery, it appeared that all the bookshelves were stained in light Asbury. I contacted customer support and everything was corrected; a new bookshelf was made with the Michael's cherry stain and shipped free to make the order correct. Five-star process and support. Thank you!