Thank you for choosing DutchCrafters. Take a minute to learn about your DutchCrafters delivery options in this short animation: Furniture Delivery Essentials. Learn more details on our Delivery Page.
Click this link to our Contact Us page to get connected to a furniture specialist and ask any questions you have about the process!
Non-furniture and Outdoor Item Delivery
Most non-furniture and outdoor items will likely be delivered by major carriers just like any other package is delivered to your home.
Indoor Furniture and Oversized Product Delivery
Furniture and oversized products can be delivered either via standard delivery or inside delivery.
Standard Outside Delivery
If you purchase furniture with standard delivery, the driver will deliver your furniture to your home and unload it. You are responsible for taking the furniture into your home.
“White Glove” Inside Delivery
If you select inside delivery you will receive the “White Glove” experience. The drivers will take the furniture off the truck and bring it into your home, set it up in the appropriate room, and unpack the furniture. Drivers will provide light assembly if needed. They will even clear away all packaging. Assembly is not available for all products, such as cribs and wall-mounted furniture. Consult the product page or a furniture specialist for confirmation on your products. We recommend inside delivery if you have any concerns about your ability to move or assemble the furniture without damaging it. If you would like to upgrade to inside delivery, please contact us right away and we will make those arrangements. For both standard and inside delivery you’ll be contacted to schedule delivery after your custom furniture is complete. Our delivery drivers use large trucks. If there are any concerns about a large truck reaching your home please contact us to work out a solution.
Inspect Your Furniture
When your furniture arrives, be sure to inspect it immediately to ensure that no damage occurred in shipping. If, on the rare occasion, there is shipping damage, contact us right away so we can make it right. We know that you will love your DutchCrafters purchase for years to come and look forward to delivering it to you soon!