Thanks for your interest in DutchCrafters. Take a minute to learn about your DutchCrafters delivery options in this short animation of the Furniture Delivery Essentials.
Contact us at email@example.com or 866-272-6773 to ask any questions about the process!
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Furniture Delivery Essentials Video Transcript:
Thank you for your interest in DutchCrafters! Please take a minute to learn about your DutchCrafters delivery options.
Small, non-furniture items will likely be delivered by major carriers just like any other package is delivered to your home. Furniture and oversized products can be delivered either via curbside delivery or inside delivery.
If you purchase furniture with curbside delivery the driver will park at your curb or driveway and bring the furniture to the back of the truck. You are responsible for taking the furniture off the truck and into your home. If you need a lift gate to lower the furniture to the ground we are happy to provide that for additional fee at your request. If you select inside delivery you will receive the “White Glove” experience. The drivers will take the furniture off the truck and bring it into your home, set it up in the appropriate room, and unpack the furniture. The drivers will provide light assembly if needed. They will even clear away all packaging.
If you would like to upgrade to inside delivery please contact us and we will make those arrangements. For both curbside and inside delivery you’ll hear from one of our shipping coordinators to schedule delivery.
Professional shippers handle our deliveries and many use large trucks. If there are any concerns about a large
truck reaching your home please contact us to work out a solution.
When your furniture arrives be sure to inspect it immediately to ensure that no damage occurred in shipping. If, on the rare occasion, there is shipping damage, contact us right away so we can make it right.
We know that you will love your DutchCrafters purchase for years to come and look forward to delivering it to you soon.